Refund policy
RETURNS AND REFUNDS. Except for any products designated on the Site as non-returnable, we will accept a return of the products for a refund of your purchase price, less any original shipping and handling costs, provided such return is made within 30 days of delivery with valid proof of purchase and provided such products are returned in their original condition. To return products, you must call 1-800-874-7538 or e-mail support@triplett.com to obtain a Return Merchandise Authorization ("RMA") number before shipping your product. No returns of any type will be accepted without an RMA number.
You are responsible for all shipping and handling charges on returned items unless otherwise specified. You bear the risk of loss during shipment. Returns may be subject to a restocking fee.
Refunds are processed within approximately 21 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site.