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Privacy Policy

Privacy Policy

Introduction

This Privacy Policy governs the manner in which Triplett Test Equipment & Tools (“Triplett,” or “we”) collects, uses, maintains, and discloses information collected from you or that you may provide when you visit the Triplett website located at www.triplett.com (“Website”) or when you use the products and services offered by Triplett. We respect your privacy and are committed to protecting your personal information through our compliance with this policy.

This policy applies to information we collect:

  • on the Website
  • through use of our products and services
  • in an e-mail, text, and other electronic messages between you and Triplett
  • when you interact with any Triplett customer portal

This policy does not apply to information collected by:

  • us offline or through any other means, including any other website
  • any third party, including any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.

If you do not agree with our policies and practices, your choice is not to use our Website or products and services.

By accessing or using our Website, or accessing our products and services, you agree to this privacy policy.

Collection Of Your Personal Information

We collect several types of information from and about users of our Website and products and services, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
  • that is about you but individually does not identify you; and/or
  • about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, sign up for special offers, and when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website
  • Information about your computer and internet connection, including your IP address, browser type, domain names, access times, and referring website addresses.

This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Triplett Website.

Tracking User Behavior

Triplett may keep track of the webpages our users visit within the Triplett Website in order to determine what Triplett services are the most popular. This data may be used to deliver customized content and advertising within Triplett to customers whose behavior indicates that they are interested in a particular subject area.

Use of Cookies

The Triplett website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Triplett services or webpages you visit.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To communicate with you and respond to inquiries.
  • To research and develop new products, features, and services;
  • To monitor and analyze the use of our products and services;
  • To personalize the products and services to meet preferences;
  • To notify you about changes to our Website or any products or services we offer or provide through it.
  • In any other way, we may describe when you provide the information.
  • For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Managing Your Information

You control the personal information you share with us and you can access or rectify this data at any time. In order to access, correct, delete, or modify the personal information you have provided to us, please contact us at marketing@triplett.com. We also provide you the opportunity to object, restrict or withdraw consent where applicable for the use of data you have provided to us by contacting us at marketing@triplett.com. We will export the data you shared through our Website and services to a third party at any time upon your request.  Please be aware that we may retain your personal information if reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, and prevent fraud and abuse.

We will only collect and process personal information about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you and “legitimate interests”. Where we rely on your consent to process personal information, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.

International Users

The Website is hosted in the United States. If you access the Website from any other country, please be advised that through your continued use of the Website, you are transferring your information to the United States and you consent to that transfer and authorize us to store and use your data in the United States. Additionally, you understand that your personal information may be processed in countries (including the United States) where laws regarding processing personal information are different, and potentially less stringent, than in your country.

We will only collect and process personal information about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you and “legitimate interests”. Where we rely on your consent to process personal information, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.

Security

We will maintain reasonable administrative, physical, and technical safeguards for the protection of the security of data, communications, or other materials submitted to and stored within the Website by you, which may include, without limitation, personal information.  We take steps to limit access to personal information only to those employees or third-party service providers of Triplett who we reasonably believe have a need to access such personal information.  These measures may include, among others, encryption, physical access security, and other appropriate technologies. However, the transmission of information over the internet is not completely secure, and although we do our best to protect your personal information in accordance with industry standards, we cannot guarantee the security of information transmitted to us.  Any transmission of information is at your own risk.

Links

The Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children Under Thirteen

Our Website is not directed to children under 13 and Triplett does not knowingly collect personal information from children under the age of thirteen. If we become aware that a child under thirteen has provided us with personal information, we will delete such information from our files.

Email Communications

From time to time, Triplett may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our products and services, we may receive a notification when you open an email from Triplett or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Triplett, you may opt-out of such communications by clicking “UNSUBSCRIBE” or by contacting us directly at marketing@triplett.com.

Changes To This Statement

Triplett reserves the right to change this policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Website and/or services available through this Website after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that policy.